A practical guide for patients travelling to Kolkata

Travelling to Kolkata for Plastic Surgery: A Practical Patient Guide

Practical guidance for patients and companions arranging consultations, accommodation, meals, transport, medicines, and follow-up before travelling.

Before booking Confirm distance and accessibility
During recovery Prioritise quiet rooms and lift access
At all times Follow your surgical team’s instructions
Important: This is a general planning guide for patients and companions travelling to Kolkata for plastic-surgery care. It is not medical advice. Your surgeon or clinic should determine how long you stay, when you may travel, what you may eat, and what care you need after the procedure.

Information note: Hotel facilities, transport availability, pharmacy hours, prices, and delivery areas can change.

Confirm important details directly before booking or travelling.

Planning principle: arrange your stay around the complete appointment schedule rather than only the procedure date. A nearby, accessible room may be especially useful if you need repeat reviews or dressing changes.

A treatment trip to Kolkata may involve more than one hospital visit. Depending on your procedure, you may need a consultation, the procedure itself, dressing changes, wound reviews, or other follow-up appointments. Planning your hotel, meals, transport, and medicines around the complete schedule can make the stay easier for both the patient and the accompanying person.

Before You Book

  • Ask the clinic for the likely number and timing of appointments.
  • Confirm when the treating team expects you to be fit to travel.
  • Choose accommodation with reliable lift access and a suitable bathroom.
  • Check whether food delivery, room service, and drinking water are easily available.
  • Review the cancellation policy in case the treatment schedule changes.
  • Ask what help you may need with walking, bathing, dressing, or transport.

Online Consultation Before Travelling

For a patient travelling to Kolkata from another city or country, one useful question may come before the flight is booked: can some of the initial discussion happen online? A remote consultation cannot replace a physical examination when examination is necessary, but it may help a patient understand what information is needed, what an in-person visit may involve, and how to plan the trip.

The following interview with Prof. Dr Srinjoy Saha, Senior Consultant Plastic Surgeon at Apollo Multispeciality Hospital, Kolkata, discusses the planning value of an online consultation. It is intended as general information and does not determine whether a particular patient should undergo a procedure.

Why can an online consultation be useful for someone who lives outside Kolkata?

“For someone travelling from another city or country, the first consultation can do more than simply answer questions about a procedure. It can help establish what information we need, whether an in-person examination will be necessary, what investigations or records may be relevant, and what the patient should expect from the visit.”

Travelling for a consultation and deciding to have surgery are separate decisions. A preliminary discussion can help with the first without presuming the second.

What should a patient prepare before an online consultation?

“Patients should have a clear description of what concerns them, what they hope to change, their relevant medical history, previous operations or treatments, current medicines, and any reports that may be relevant. If photographs are requested, they should follow the clinic's instructions about how those photographs should be taken.”

Patients should provide the information requested by the clinic and avoid sending sensitive material through an unapproved channel. The treating team can explain what it needs to review.

Can an online consultation replace seeing the surgeon in person?

“No. There are situations in which physical examination is an essential part of assessment. An online consultation should not create the impression that an examination can always be replaced by photographs or video. Its role may be to begin the clinical discussion and help determine what needs to happen next.”

Patients should clarify what must happen in person before committing to flights or accommodation.

What can an online consultation help a travelling patient plan?

“It can help patients understand the sequence of appointments they may need. Depending on the procedure and the individual patient, there may be a consultation, examination, investigations, treatment, dressing changes, reviews, or other follow-up. The exact sequence cannot be assumed in advance, but knowing the likely pathway can make travel planning much easier.”

Someone expecting one hospital visit may choose accommodation differently from someone who may need several appointments. Ask for the likely sequence before booking flights and making non-refundable arrangements.

What should patients ask about the length of their stay?

“Patients should ask how long they should plan to remain locally and what follow-up is expected before they travel home. They should also ask what circumstances might require an additional visit. The appropriate duration varies with the procedure, the patient's circumstances, and the recovery.”

There is no universal number of days that applies to every patient. The treating team should advise on the timing for the individual case. Do not plan a return flight only around a generic recovery timetable found online.

What about patients travelling internationally?

“International patients need to think about the whole journey, not only the operation. They should consider the time required for consultation and follow-up, accommodation, travel arrangements, access to communication, and what will happen if the schedule changes. Advance discussion can make those practical issues easier to manage.”

Flights, accommodation, documents, insurance arrangements, payment, communication with the clinic, and the needs of a travelling companion may all need to be coordinated.

What should a patient confirm before booking the trip?

“I would want patients to know when and where they need to attend, what information they should provide beforehand, how many visits may be required, what follow-up is expected, who they should contact if they have questions, and what the plan is if the timing changes. Once those points are reasonably clear, accommodation and travel become much easier to organise.”

Patients interested in consulting Dr Srinjoy Saha can find further information on his practice website.

Choosing a Location Near the Hospital

If your appointments are at Apollo Multispeciality Hospitals, Kolkata, staying nearby may reduce repeated travel during recovery. The most suitable area will depend on your appointment schedule, mobility, budget, and whether a companion is travelling with you.

Compare the actual route from each property rather than relying only on a stated distance. Traffic, road conditions, time of day, and the hospital entrance used for your appointment can all affect the journey.

A nearby hotel can make repeat appointments easier, but distance is only one part of the decision.

Apollo Multispeciality Hospitals is located on the EM Bypass in Kolkata. Confirm the correct entrance and appointment location with the hospital.

Plan Around the Full Appointment Schedule

Some procedures involve more than one visit. Depending on the treatment plan, you may need a pre-procedure consultation, the procedure itself, dressing changes, wound reviews, or a final follow-up appointment.

Ask the clinic for an approximate schedule before arranging flights and accommodation. The number and timing of visits vary by procedure and patient. Do not assume that a follow-up can be completed remotely or that it will be safe to fly immediately after treatment.

Questions to Ask the Clinic

  • How many in-person appointments should I expect?
  • How long should I plan to remain in Kolkata?
  • When is it usually safe to travel home?
  • Will I need help walking, bathing, or changing dressings?
  • What should I do if I develop pain, fever, bleeding, or swelling?
  • Who should I contact outside normal clinic hours?

Accommodation Considerations

The properties below are examples to investigate, not endorsements. Availability, prices, facilities, and travel times change. Contact each property directly and confirm the features that matter for your stay before paying a deposit.

High-End: Full-Service Hotels

Full-service hotels can make a longer medical stay easier to manage. On-site dining, housekeeping, reception support and room service may reduce the number of everyday errands during recovery.

Hyatt Regency Kolkata

Salt Lake

Worth considering if you prefer having dining and reception services available within the property.

Before booking, ask about accessible-room features, bathroom layout, lift access, in-room dining hours, cancellation terms and transport arrangements.

JW Marriott Hotel Kolkata

JBS Haldane Avenue

A larger property with several on-site services. It may suit patients who would rather have meals and basic requirements handled without frequent trips outside.

Check the route at appointment times, room accessibility, meal options and whether additional pillows or other room requirements can be arranged.

ITC Sonar

JBS Haldane Avenue

Another full-service option with several room categories. If walking distance within a large property matters, ask about room location before confirming the booking.

Also check lift access, bathroom facilities, dining hours, the route to appointments and cancellation conditions.

Mid-Range: Comfort and Value

A mid-range hotel can offer a useful balance between cost and convenience, particularly when several nights are involved. Location, room layout and access to food may matter more than the number of facilities advertised.

Monotel

Salt Lake, Sector V

A property in the Sector V area worth comparing for location, room size and price.

Check lift access, bathroom layout and noise levels. Look at the actual journey to the hospital rather than relying only on a stated distance.

De Sovrani

Salt Lake

A smaller hotel environment may appeal to patients who prefer a less expansive property.

Find out about room accessibility, kitchen or room-service arrangements, nearby shops and local transport.

Altair Boutique Hotel

Salt Lake, Sector V

A boutique-style option to investigate if room layout and seating space are important, especially when a companion will also be staying.

Check room size, seating, lift access, bathroom design and the journey time to scheduled appointments.

Budget: Practical Options

Lower-cost accommodation can make sense when the priority is a clean, functional place to stay rather than extensive hotel services. Compare the whole arrangement, not just the nightly rate.

FabHotel properties

Location and facilities vary by property

Properties under the same brand can differ considerably. Check the exact address, building and recent guest experience.

Review cleanliness, lift access, bathroom layout, food-delivery arrangements and cancellation terms.

Treebo properties

Location and facilities vary by property

A branded budget hotel may be convenient for comparison, but facilities belong to the individual property rather than the brand name alone.

Ask whether the building has a lift, whether a ground-floor room can be arranged and how deliveries are handled.

Ibis Kolkata Rajarhat

New Town

A familiar international-chain option that some travellers may prefer because of standardised booking and hotel processes.

Consider the location in relation to appointment times. Check room accessibility, bathroom facilities and transport.

Guest Houses and Longer-Stay Options

For a stay lasting a week or longer, a guest house or serviced apartment can sometimes be more practical than a conventional hotel. Extra space, a kitchen or laundry facilities may become useful when a companion is staying as well.

Serviced apartments

Check current listings near the hospital

More living space and basic kitchen facilities can be useful during a longer stay, particularly when eating every meal at a restaurant is inconvenient.

Check building access, lift reliability, bathroom design, housekeeping, kitchen equipment and available transport. Ask what is actually included.

Guest houses

Confirm the exact property and management arrangements

Guest houses may offer a quieter or more residential setting. Facilities and staffing can vary considerably from one property to another.

Find out who will be available on site, how emergency contact works, whether the property is accessible, what food options exist nearby and what happens if dates change.

What matters most during recovery

Use this checklist for any property

Prioritise a suitable bed, a safe bathroom, lift access, reliable water, easy meals and a straightforward route to the hospital.

Ask directly: Can the property provide a quiet room, extra pillows, flexible housekeeping and assistance with arrival?

Meals and Groceries During Your Stay

Ask your surgeon or dietitian whether you have any food or fluid restrictions. If there are no special instructions, many patients find it useful to arrange simple meals, adequate fluids and food that is easy to eat while resting.

Before arrival, check whether your hotel accepts food deliveries at reception and whether it has a refrigerator, kettle, microwave or dining area.

  • Search delivery platforms for foods that match your clinician’s advice.
  • Keep bottled water and easy-to-eat snacks available in the room.
  • Tell restaurants about allergies and follow any dietary restrictions.
  • Check delivery coverage and opening hours on the day you order.
  • Keep ordinary essentials such as tissues, hand sanitiser and any non-prescription items recommended by your care team.

Plan Comfortable Transport

Traffic and road conditions can make journey times unpredictable. For follow-up appointments, allow extra time and choose a vehicle in which you can sit comfortably. If you have mobility restrictions, ask your clinic whether you need a companion or special assistance.

  • Book a sedan or another vehicle with enough space to sit comfortably.
  • Keep the hospital and hotel addresses saved in English and, if useful, Bengali.
  • Ask the driver to avoid unnecessary stops and confirm the destination before leaving.
  • Ask the hospital whether lobby, wheelchair or vehicle-entry assistance is available.
  • Use a current ride-hailing app or hotel-recommended taxi service, and confirm availability on the day.

Medicines and Basic Supplies

Ask your clinic which medicines and supplies you should obtain before leaving the hospital. Prescription requirements and pharmacy opening hours can vary, so confirm availability directly rather than relying on a general online listing.

  • Ask whether the hospital pharmacy can dispense initial medicines before discharge.
  • Save the names, doses and instructions for your medicines in writing.
  • Identify one nearby pharmacy and one delivery option before your first appointment.
  • Use delivery services for ordinary non-prescription items only unless your clinician confirms otherwise.
  • Keep the clinic’s out-of-hours contact number accessible.
  • Do not start, stop or change medicines without advice from your treating clinician.

When to Contact the Care Team

Follow the instructions provided by your surgeon. Contact the clinic promptly if you are concerned about increasing pain, bleeding, fever, wound changes, medication reactions or any symptom that was not explained to you in advance.

For a serious or rapidly worsening emergency, use local emergency services or go to the nearest emergency department. Ask your clinic in advance which number to call and which hospital department to use.

Final Checklist

  • Appointment dates and expected follow-up visits confirmed.
  • Travel dates planned around the treating team’s advice.
  • Hotel address and route checked at likely appointment times.
  • Lift access, bathroom layout, bed and room facilities confirmed.
  • Cancellation and payment terms understood.
  • Food delivery, water and basic supplies arranged.
  • Transport plan and companion support considered.
  • Prescriptions, clinic contact details and emergency instructions saved.
  • Important hotel, pharmacy and transport details reconfirmed shortly before travel.

The most useful preparation is usually straightforward: understand the full appointment schedule, stay somewhere that fits your mobility needs, arrange easy access to food and medicines, and keep the clinic’s instructions close at hand.